Customer Testimonials
Great to work with.
Service guy that I spoke with was very nice, even gave me a loaner vehicle while mine was being looked at. The loaner vehicle's gas tank was on E, low fuel light was on. The quote to fix my issue was quite high, I decided to not fix it.
I was able to schedule repair to my vehicle for an unexpected broken part in no time at all. One completed working on it I felt 100 percent confident that the job was done correctly.
Very professional service, kept me informed and up to date on what was happening on /with my truck.
Wheelers was easy to work with. Found a vehicle we wanted to see that was in Merrill, and we couldn't make the time work (we're in Appleton), so they took it to their Wisconsin Rapids location that was a bit closer for us and open later on a Saturday to look at it. We picked it up that Tuesday! The whole buying process was a breeze, the vehicle was fairly priced and we were offered a fair trade on our prior jeep. Josh and the whole team made our buying process hassle free and stress free.
This was a Very easy and enjoyable experience. I would recommend working with them.
Everyone was easy to work with and it was an enjoyable experience
very good
Super knowledgeable and friendly. At no time did I feel pressured to buy.
Very welcome to be there and they were so helpful an understanding to answer any questions I had! I really couldn?t ask for better ?
Pleasant and very helpful! They did make me feel right at home!
Everything went as expected. Pleasant atmosphere and professional employees.
Great service! Best of the best! Will do more service with them soon. Thank you for your service!
Really kind ,courteous and knowledgeable. Answered all my questions even though I knew Cliff was very busy. My end product looked great. I think it was perfect!!!
Every body very friendly no pressure sales great dealerships
good
As usual, our oil change experience at Wheeler's was prompt and very efficient.
I feel comfortable with the advice I get from Wheeler's about things that need updating or fixing on my old 2011 Buick. I am a widow, age 84, and it's a relief to have them look after me without taking advantage.
Nice waiting area pleasant employees
Arrived 30 minutes early for appointment & was not an issue. The spacious waiting area is clean and comfortable. Staff is welcoming and thorough with explanations given.
I show up 5 minutes early, the door went up and I drove into the bay. I was told the process should take about 45 minutes and exactly 45 minutes later the job was done.
Great work as always, great attention to detail and gave me a discount for some of the work too!
Fast friendly and knowledgeable Thank you for making it so pleasant 😊
Derrick, Trent and Steve were great. Answered my questions, informed me along the way of updates and were extremely helpful. Very happy with the Wheelers team!!! Thank you.
Quick service. Friendly staff.
Very pleased with professional attitude thru customer 👍😊
Great service and help with towing service.Jim was very helpful and knowledgeable.Set me with towing service and they were there in 15 minutes.super job. Thanks Rod ! My car was fixed and back on the road asap . Awesome job. Wheelers also set me up with a ride to and from my house and Tom was a cool guy to chat with! Super Dealership!
A little disappointed in an estimate for a repair...being charged for the estimate? Lesson learned not to ask!
I take our Colorado here for service and they do a fine job. An appointment works great and they turn the vehicle around in a timely manner. Nice people to do business with.
Always great customer service!
It was supposed to be 21/2 weeks before they could get to my truck. I had it towed over there, and there was a cancellation, and they got it in the next day. Very good response
Great customer service!👌
When I got there, I was taken care of immediately, very nice people. The chairs in the waiting area are very comfortable. My truck was done in the time I was told it would be.
Its a nice dealership. I've gotten some car work done here. The waiting room has wifi, tv, soda and a coffee machine.
Great people, great service.
Good people
We dealt with Nick very professional vey pleasant young man! Went over vehicle very knowledgeable he called 07/06/22 to make sure everything was going good with new truck! Thanks Nick!
It was a pleasant experience waiting in the clean, spacious and quiet waiting area. The work on my Terrain was done quickly and a technician went over the report with me to explain a discrepancy on it and to assure me that all of the work that I had requested was completed and that everything was in good working order.
Everyone was so friendly and helpful! They followed up with me often while I was in my decision-making process. They provided me with all the information I needed without being pushy.
Always great service
The Wheeler team does a great job going over my car and explains everything they find.
Pickles
Employees are always helpful & ready to answer any questions I have.
Josh and the Wheelers team were excellent to work with. Very quick to respond and very helpful. We handled 90% of the details on the phone or online, so I was able to pull in, sign the papers and leave within an hour. Patric S
Squeezed me in for an oil change even though they couldn't find when my son had made the appointment for.
They only changed my oil so I don’t think they could make any mistakes there but our previous visit was a tire repair and they couldn’t even fix it. They took it to one of there other shop while my wife waited for her vehicle
Scott and Kelly were most excellent!
Great service on a great car!! We could not be more pleased and look forward to another visit.
The purchase of my new 2022 Acadia SLT was handled very professionally and everything went extremely smooth. The vehicle was ready for me inside of a heated and well lite area and the basic features were explained to both my wife and me before we left the dealership.
Great experience working with both Trent and Derek. Very happy with my purchase and all the help they gave me and my wife.
Bought a used chevy cruze at another dealership and wanted to have it inspected to make sure everything was functioning properly they were very thorough and checked everything out.
Very friendly
We have worked with Dan Wheeler several times and every time we've had a great experience. He knows what we want and ensures we get it! We look forward to working with Dan for a very long time.
Very efficient, friendly.
We absolutely loved out transaction at Wheelers! They were upfront about everything. Truck was EXACTLY like we expected. (We purchase about every other year and have not had the same experience elsewhere). Met everyone in each department and everyone was friendly. Treated us like family! No run around. No dickering games. Jammie was amazing! We will drive the 3 hours again to buy from them!
friendly staff and very fast, efficient service
Made it easy to buy a car. Thank you for making it easy to buy a car.
Easy and convenient scheduling
Had daughter's car short notice home for just the day...called early and made an appointment for 2:00 for a recall issue but dropped car off at 7:30 hoping they might get to it sooner as her defroster wasn't working and I really wanted that addressed as well. Everything went as I hoped, they got her car in early and she was actually back on the road to Madison by 2 with all work completed. Excellent service!!!
Great work Wheelers!
Great place to buy and service your vehicle's. Friendly service and sales department.
You guys didn’t pressure me with anything Very relaxing visit
Nick and the whole sales team at Wheelers was fantastic to work with. Stood by everything they said and went above and beyond to make sure we were satisfied with our vehicle, Thanks again! We will be back!
The service department was professional, friendly and efficient.
Had a deer total my car. Called Wheelers, checked with Dan to see if we could get a specific car in my color. He tried for a few days to come up with it, but was unsuccessful. A vehicle was in transit and he told us we could have that one if we wanted it. At that time we decided to take the vehicle that was available. We feel that Dan was very helpful taking care of our needs and went out of his way to accommodate us thru these difficult times . Wheelers is a great place to purchase a ...
Just purchased 2nd new truck from Wheelers dealership last weekend. 1st one was from Marshfield and the latest one was from Rapids location. Great customer service at both places!!! Sales person I worked with this time was Derek he was professional and responsive to questions. I would definitely recommend him to others and will reach out to with him when we need to replace my wifes vehicle.
Everyone is so friendly and helpful. Courtney was very helpful to me with a question I had, went the extra mile to help me with a issue I had. Appreciated what she did.
Working with Derek at Wheelers was a great and efficient experience. They did everything they could for us and we love our new vehicle.
Our sales consultant Kali Petersen handled our purchase of a new truck with the utmost perfessionalism and competency. She is very knowledgable about the vehicle we purchased and answered our questions on the spot. She is cheerful, possitive and shows genuine interest in making sure we are satisfied with our purchse. She is realistic and truthful when discussing features, delivery and pricing. Thank you Kali for the exceptional experience! Loren and Denise
Wonderful experience with Kali in my car buying process. It was quick and painless! 100% trust my new car is something that I will love for years to come!
I have been bringing my vehicle to Wheelers in Wisconsin Rapids for 4 yrs to do all the service. They go the extra mile to make sure my expectations are met, if not exceeded. (Joel, Shane, Jim)
Great service, friendly people, very thorough
Our Salesperson at Wheelers in Wisc. Rapids was Derek Szewczyk who did a great job and was very easy to work with. We purchased a new Chevy Silverado and GMC Acadia and he was very knowledgeable about both vehicles and answered all our questions. We are super pleased with our purchases and will continue going to them in the future. Thank you very much!! Steve and Cindy Wroblewski
On time and expected results achieved.
Very friendly and fast service.
From the first hand shake to the last hand shake Josh Kramer is sales guy to see. Josh listened and made buying a car easy. Donna H
Wheelers is an amazing car dealer to work with! Open, honest, friendly and I was out the door in my new car in no time. Thanks Trent and team!
Very kind and respectful people. They do an awesome job every time I take my vehicle in. This place is number one.
It was very good all the staff were very friendly and helpful 👍
Purchased my lease and couldn't be happier. Staff was accommodating and great to work with. Thank you Kali and Steve!
Kali was very helpful and patient in the purchase process. Her knowledge of the new 2021 was impressive, but she also new what my 2011 was like to compare features. Thank you for your help.
I have had multiple recall jobs done here in Rapids. While it can't be ideal work for the dealership they have always handled it professionally and were polite. I get oil changes and all other work done for our two vehicles done here in Rapids also and have never had a bad dealing with them.
Thank you all so much for getting me in when my yukon had worsening issues with the gear shift. I appreciate your attention to detail and responsiveness. Will definitely return for any issues that pop up on the truck.
Talk about VIP service!! You truly made my shopping experience haste-free & memorable. I'll definitely be buying my next vehicle from you guys. Thanks again!
Good oil changes reasonable service is great
They were on time and completed the preventative maintenance promptly.
I have always been happy with my service at Wheelers. Have always been very friendly and helpful. Haven't had any problems getting in for service at anytime service was needed.